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Live Mac Help by Telephone

Troubleshoot your Mac Problems
How it works:
  1. Contact me by phone at 800-531-4862 or by email.
  2. We will discuss your needs and set up an appointment.
  3. At the appointed time I will call you and we will work together over the phone.
  4. With your permission I can view and control your computer remotely to make our work easier.
  5. I am generally available evenings and weekends.
Live Mac Help by Telephone is available in the US only.

Pricing:
  • $20 for the first 30 minutes
  • $10 for each additional 15 minutes or part thereof
My Qualifications

Apple Certified Help Desk Specialist (verify)

  • Professional computer classroom instructor
  • Professional in-home computer trainer
  • Professional call center computer technical support analyst
  • Mac enthusiast since 1984
  • Owner of 9 Macs over the years (one of which is now wall art)
and most importantly
  • I have spent countless hours on the phone helping users with Mac issues


Last Updated Sunday, May 04 2008; 3,164 Hits View Printable Version

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